2016 BRP Survey Indicates Retailers’ Top Priority

The 2016 Boston Retail Partners Customer Experience/Unified Commerce Survey indicates that retailers’ top priority is providing a seamless shopping experience across channels. Follow the link below to access the report for more insights.
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PCMS solutions radically simplify the shopping experience

Retailing demands flexible and straightforward solutions led by a partner with a global presence, local knowledge and commitment to innovation.

PCMS won’t just provide a solution for now

We will ensure our solutions and services are future-proof by maintaining a core offering our clients can take advantage of, now and in the future.

You want to change the face of retail

So does PCMS.

PCMS strives to lead the way in retail service

We’ve set the benchmark for the next generation of retailing. PCMS actively partners with you to create a positive customer shopping experience.

Spend more time with your customers

VISION Commerce technology improves reliability at every point of service and enables you to remove redundant technology from stores.

Canadian retailer Giant Tiger selects PCMS

Discount retailer to implement PCMS VISION BeanStore solution.
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Enabling Commerce

Our retail solutions, combined with our Managed IT Services expertise, empower your consumers and facilitate a better shopping journey. PCMS has over 30 years’ experience in serving the needs of retailers across the world.

Read more about the solutions we provide:

Commerce Solutions

The VISION Commerce Suite combines point of service, omni-channel, central and enterprise solutions, to provide a comprehensive offering for retailers.

Service Desk

Available 24 X 365, the PCMS Service Desk is responsive and agile enough to adapt to the evolving needs of your users and enforces your brand values.

IT Services

Extensive understanding and experience of global standards for IT Service delivery, enables PCMS to manage clients of various sizes, networks and industries.

PCMS & HP ‘Hot Docking’ POS Solution

This 3-in-1 solution gives retailers the flexibility of a mobile POS and the functionality of a fixed POS. Allows you to offer a more personalized, customer-centric shopping experience.

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Jeff Scobie, Vice-President Information Systems, Giant Tiger Stores Limited:

“PCMS and VISION BeanStore offer substantial value through a reduced cost of store system ownership as we move to a single-server solution and link our stores centrally, removing the investment in individual stores servers while providing more operational efficiency and higher levels of customer satisfaction.”

Mike Thomason, Vice President of Information Technology, Half Price Books:

“We felt strongly that PCMS had the best POS software to meet our needs. We were also impressed with the partnership approach that PCMS has with their clients. They have been highly responsive.”

Paul Hayes, Head of IT Delivery, John Lewis:

“It was therefore imperative that we operated an EPOS system that will support full integration across each existing sales channel. PCMS’ VISION BeanStore has proven to be the ideal solution, providing us with the ability to more easily integrate systems in the future”

Gary Marshall, Director of Operations at Lakeland, said:

“We selected PCMS’ BeanStore PoS solution to help us meet the diverse and evolving nature of our business. The innovative omni-channel PoS supports our strategy of providing a better shopping journey for our consumers and allows for a true mobile strategy going forward.”

Dave DiPersio, Finance & IT Vice President, NSLC:

“We’re delighted with the results of our partnership with PCMS. The teams’ professional manner and retail expertise were invaluable to the project. We are confident we now have a sustainable infrastructure to support the business going forward”

Chris Edwards, co-founder and managing director, Poundworld:

“In PCMS, we have found a partner with passion and innate understanding of retail, which is demonstrated through its people and Tier 1 customer base. We’re very excited about evolving our IT offer and seeing the benefits in terms of customer experience and estate management.”

Charles Webb from Waitrose, said:

“We’re delighted to be implementing the PCMS’ OnDemand platform. This will allow us the operational agility to deploy new applications when and where we want in the future. With different store concepts, such as Grazing and Juice Bars, we want the flexibility to operate mobile payment devices and to launch new ideas quickly, while maintaining a reliable customer-centric shopping experience. PCMS will be instrumental in helping us to deliver this.”

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PCMS
Executive Centre 3
25 Merchant St., Ste. 400
Cincinnati, OH 45246
1-844-200-PCMS(7267)