PCMS Group, Plc

PCMS Group is a world-leading supplier of Retail Software, Services, Managed IT and Internet Services. Established in 1982, and headquartered in Coventry, PCMS Group is comprised of three divisions; Software & Services (retail & distribution products, development, support), Managed Services (managed IT & internet services, data centre, call centre) and Customer Services (consultancy, programme management and account management).

Q & A With Richard Smith - Group Managing Director of PCMS

PCMS - North America.

PCMS - North America, located in Cincinnati, Ohio, is the North American subsidiary of the PCMS Group Plc. PCMS is a leading provider of integrated software and services for retailers. Vision BeanStore®, our JAVA POS software, uses open standards and web technology to address multiple retail segments.

About Vision Portfolio of Products / Services

Retailers worldwide implement our integrated store solutions. Headlined by our proven Java point-of-sale solution, Vision BeanStore, and nicely complimented by Vision CentralManagement® at the head office, and Vision StoreManagement ® at the store level, our solutions give clients the capability to market their products across sectors in any region without compromising security, configuration control while enhanced by ease of implementation and the power of choice in databases, operating systems, and hardware.

Strengths / Differentiators


Store Solutions for a World Market:
  • Flexible Technology using J2EE and Open Standards
  • Recognized by ARTS as a Leader in Ease of Integration
  • Leader in Large Central Server Implementations
  • Over 30,000 Terminals Deployed Globally
  • International Reach with Global Retail Alliance
  • Serving Customers in Multiple Languages, Currencies, and Business Sectors
  • IBM Enabled: IRES, Store Integration Framework and SurePOS Family

PCMS Customers include :

LensCrafters, US; Rainbow Apparel, US; SunglassHut, US; Harry Rosen, Canada; Indigo/Chapters Booksellers, Canada; Budgens, UK; Co-Op Group Grocers, UK; Dixons, UK; Krispy Kreme, UK; Orange Telecom, UK; Waitrose, UK; Oroton Group/Ralph Lauren Apparel, Australia; Athlete’s Foot, Australia; Digicall, Australia; Independent Pharmacy Groups, Australia; Karstadt, Germany; Max Moda, Italy; Sarenis I, Italy; BookShop Co-Op, Japan.

PCMS Leadership

Richard Smith – President and Chief Executive Officer, PCMS Group

Chris Belk – CEO of PCMS International

Cris Fowler – Director, Store Systems Global Food Service

Beth Howard – Director, Marketing and Store System Sales – Retail

Partners

PCMS - North America partners include: ARTS, IBM, Cognos, Microsoft, QSR Automations, SAP, Southern DataComm, Symantec, TRAX, Ultimate Technologies, and Wincor Nixdorf.

Awards, Associations and Recognition


December 2006– RIS News LeaderBoard
  • #1 in Total Cost of Ownership
  • #1 in Quality of Support
  • #1 in Quality of Service
  • #1 in Ease of Integration
  • #2 in Customer Satisfaction
  • #2 in Overall Performance
  • #2 in Return on Investment
  • #3 in Ease of Installation
  • #4 in Ease of Administration/Maintenance
  • #4 in Technology Innovation
  • #5 in Product Reliability
PCMS has been active members of the National Retail Federation, Federation of Retail Technology Suppliers, and the World Wide ARTS Council. The PCMS Group has full ISO 9001 (formally BS5750) certification for all its services including DTI TickIT for software developers and are the recognized, 'Java Centre of Excellence' for retail systems in the UK.

Geographical Locations

PCMS employs 395 in total and has offices in Coventry, Huntingdon, and Swindon in the United Kingdom. Montreal, Canada and Cincinnati, Ohio represent the North American operations. Distributors are located in Australia, France, Germany, Italy, and Japan.