PCMS’ omni-channel retail blog allows you to keep up to date with trends and industry insight.

Never Underestimate the Value of Retail Analytics

Retail in-store analytics provide a wealth of important information into what shoppers do inside stores and whether or not those actions turn into sales. By fully utilizing the wealth of information provided by retail store systems, retailers can better understand key...

Using Technology to Build and Personalize Relationships

Consumer engagement is critical for retail success. In today’s world, retail brands have a huge opportunity around personalizing the shopper experience and building brand loyalty, particularly at the point of service, be it POS, a website, or mobile devices....

5 Best Practices to Consider Before January Ends

Calling all VISION Commerce Suite and VISION BeanStore users. Your POS and commerce systems are vital to your retail operations. That is why the start of 2017 is a great time to do an annual review of your commerce system. Just like you make an annual visit to the...

Making technology relevant at NRF 2016

Senior executives from technology firms and the world’s leading retailers descended on New York for the annual Retail’s Big Show (organized by the National Retail Federation) to either showcase their latest wares or to investigate the latest technology...

Add value and stand out from the mobile couponing crowd

Mobile couponing is becoming increasingly popular among consumers, but what can retailers do in order to make the most of it? Recent research conducted by Honeywell has shown that mobile coupon use is on the rise. With the ever-increasing use of mobile phones for all...

5 Challenges Impacting Omni-Channel Service

Omni-channel has been the industry buzzword for the past few years, but that doesn’t mean that retailers are actually achieving the omni-channel dream. There are still many challenges retailers must face before they offer a truly customer-friendly omni-channel...

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