News & Views

Read our latest news and press articles featuring PCMS and our thought provoking blog collection. Download retail whitepapers to get an insight into the latest trends in unified commerce.

Mobile Drives Accelerated Shift in Unified Commerce

Mobilization of retail shoppers and a renewed focus on the customer are catalysts for the new model of unified commerce. According to the 2017 POS/Customer Engagement Benchmarking Survey, from BRP and sponsored by PCMS, retailers understand the always-connected...

Unified Commerce: A Future Worth Moving Towards

While businesses know that they need to invest in unified commerce strategies, many retailers don’t move forward or move forward slowly because of cost. With ever smaller margins, the move towards eCommerce, and so many retailers struggling to keep doors open, today’s...

What’s New in Retail? The Mobile World of Retail

The proliferation of mobile devices is driving massive changes to the world of retail significantly expanding the use of mobile technology for customer identification, customer engagement, associate training and task management, point of sale (POS) and payments. This...

Unified Commerce Grocery White Paper Download

This paper looks at unified commerce technology and what a unified commerce strategy means for the grocery industry. Moreover, how a unified commerce approach can create value and help support an improved customer experience, while also offering a strong ROI and...

Never Underestimate the Value of Retail Analytics

Retail in-store analytics provide a wealth of important information into what shoppers do inside stores and whether or not those actions turn into sales. By fully utilizing the wealth of information provided by retail store systems, retailers can better understand key...

Using Technology to Build and Personalize Relationships

Consumer engagement is critical for retail success. In today’s world, retail brands have a huge opportunity around personalizing the shopper experience and building brand loyalty, particularly at the point of service, be it POS, a website, or mobile devices....

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