Cincinnati, Ohio, March 2, 2003 - PCMS announces that the largest optical retail chain in North America has successfully rolled out 700 of 900 stores utilizing PCMS's state-of-the-art POS software and JAVA framework, BeanStore. LensCrafters expects to complete their rollout by the end of April, this year.
LensCrafters selected BeanStore to be the foundation for their highly customized in-store system to support the retail, Doctor and laboratory environments in each store. LensCrafters partnered with PCMS to leverage the Java Object-Oriented framework that BeanStore is built on. The BeanStore infrastructure allowed LensCrafters to easily expand the base POS application to meet their specific business needs.
BeanStore, PCMS's 100% Java POS and back office software package offers an unmatched combination of state-of-the-art technology and business functionality. "BeanStore has enabled LensCrafters stay focused on delivering legendary customer service and the highest possible quality eyewear to their millions of annual customers," added Mark Frankovic, Managing Director of PCMS.
The information gathered through the LensCrafters in-store system is critical to their operation. "This is a tremendous advantage that will help us take our customer service to the next level." said Gar Gunter, CIO for LensCrafters. "Customers can soon shop at any location in North America and we'll be able to access critical information for them such as their current prescription and optical benefits." The extended BeanStore application has made these processes seamless, hence delivering a pleasant buying experience.
LensCrafters has realized significant return on investment through reduced cost of store system ownership, improved store and headquarters productivity, while increasing the level of customer satisfaction.
About LensCrafters:
LensCrafters is the largest optical retailer in North America, with 868 locations throughout the United States, Canada and Puerto Rico. LensCrafters is owned by Luxottica Group, the world leader in the design, manufacture, marketing and distribution of prescription frames and sunglasses in mid- and premium-priced categories.
About PCMS:
PCMS is a leading provider of integrated software and services. PCMS's signature Java POS product, BeanStore, is designed to address multiple retail segments with customers in apparel, hospitality, grocery, appliance and electronics, automotive aftercare, airport retailing, optical products, and music and books. Headquarted in the United Kingdom, PCMS has offices in the United States and Canada, with a distribution network in Australia, Japan, Italy and Germany. For more information, visit www.pcmsdatafit.com.