Department Store & Fashion
Creating customer experiences that matter.
VISION Commerce Suite solutions are used by specialty and department store retail clients around the world to provide a seamless, customer-focused experience in an often complex retail environment. PCMS has the solution suite, the people and the partnership approach to arm you with the tools you need to increase sales, maximize efficiency and offer service excellence to your customers. Department stores can be complicated because they offer a wide range of retail formats under one roof. The VISION Commerce Suite is capable of supporting all the specialized retailer formats commonly found in a department store, in addition to offering multiple ways to engage with your customer, transact and take payment.
PCMS can help you:
- Connect with customers
- Build customer loyalty
- Create a consistent, unified shopping experience
- Personalize service
VISION Commerce Suite supports the following capabilities:
- Point of Service
- Click & collect
- Style, color and size variants
- Buy anywhere/ Pick up anywhere
- In-store special customer orders
- Connect the store with digital
- Integrates the store and digital platforms for extended range and ‘save the sale’ opportunities.