Indigo Books Music Canada’s
largest retail bookstore chain, made the leap
to Java, choosing BeanStore by PCMS
as its point-of-sale (POS) system for all 87
large-format stores and 200 mall stores.
“We’ve
had a great relationship with Indigo for about
a decade,” said Chris Belk, president
and chief executive officer at PCMS. “So
we’re particularly excited about Indigo
choosing BeanStore as its POS solution. In
our industry, it’s uncommon for clients
to make the leap to an entirely new product
line, but stay with the same vendor. The fact
that Indigo did just that is a testament to
the strength of our relationship and the excellent
support PCMS has provided.”
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BeanStore offers a
totally open, pure Java store system for large
retailers. Its fast and intuitive user interface
supports rapid item scanning, transition processing,
receipt of payments and manager overrides. BeanStore
runs on any hardware, interacts with any database
and can support any operating system. It also provides
a single platform for in-store and Web-based retailing.
Because BeanStore is robust and platform-independent,
the cost of support is much lower than other system,
and the projected life is longer. As a result,
retailers can see their productivity; customer
service and competitive intelligence improve, even
as total cost of ownership decreases.
With BeanStore, Indigo will be able to automate
management of its promotions, which until now have
been handled manually and with great difficulty.
In addition, personnel across the entire chain
now will have access to customer data, gift card
information and more. By automating these processes,
Indigo will have limitless access to data, which
can be manipulated to determine the best prices
and promotions to drive traffic and please customers.
About Indigo Books & Music,
Inc.
Indigo Books & Music Inc., (TSE: IDG) is a
Canadian company committed to providing a service-driven,
stress-free approach to satisfying the booklover.
Indigo was created in 1996 by and for booklovers,
and merged with Chapters Inc. in August 2001 to
become Canada’s largest books retail chain.
Indigo Books & Music Inc. is committed to being
the most complete and trusted resource for books,
music and gifts. |