PCMS’ omni-channel retail blog allows you to keep up to date with trends and industry insight.

Thriving in Retail: 5 Reasons to Adopt Customer-Centric Technology

Like the human body, retail organizations are comprised of many moving parts, aiming to be effective and efficient. As humans, we may appear healthy on the surface, but understand there are some illnesses undetected by the naked eye, which is why we take advantage of...

Three key themes at The Big Retail Show

We were proud to present our solutions at NRF’s Big Retail Show in New York recently. During a busy three days, our international sales and product teams took part in countless conversations, drank thousands of cups of coffee and presented our interactive customer...

PCMS’ guide to the NRF 2018 Big Retail Show

Curious about why everyone in the industry is gathering at the NRF 2018 Big Retail Show? It’s because retailers can’t afford to miss out on the powerful ideas driving innovation in technology! This year, it is expected that more than 35,000 people will...

4 ways personalized offers drive sales

Personalized offers are the future of retail and best optimized through digital experiences. The 2017 UPS Pulse of the Online Shopper Study revealed an important trend about the evolution of digital experiences and how this can influence consumer behavior: “There’s a...

Unified Commerce: A Future Worth Moving Towards

While businesses know that they need to invest in unified commerce strategies, many retailers don’t move forward or move forward slowly because of cost. With ever smaller margins, the move towards eCommerce, and so many retailers struggling to keep doors open, today’s...

Never Underestimate the Value of Retail Analytics

Retail in-store analytics provide a wealth of important information into what shoppers do inside stores and whether or not those actions turn into sales. By fully utilizing the wealth of information provided by retail store systems, retailers can better understand key...

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