News & Views
Read our latest news and press articles featuring PCMS and our thought provoking blog collection. Download retail whitepapers to get an insight into the latest trends in unified commerce.
How PCMS delivers for our retail clients
At PCMS, we spend a lot of time thinking about how to create better experiences for customers shopping at the retailers who work with us. We don’t just think about how to get people in and out of the store quickly. We think about how we can help retailers build...
Personalization is key to customer loyalty – special report
31% of customers indicate they would actually like their shopping experience to be more personalized than it actually is. Today’s consumers connect with brands across multiple channels, which complicates the process of recognizing, servicing, and rewarding loyal...
Thriving in Retail: 5 Reasons to Adopt Customer-Centric Technology
Like the human body, retail organizations are comprised of many moving parts, aiming to be effective and efficient. As humans, we may appear healthy on the surface, but understand there are some illnesses undetected by the naked eye, which is why we take advantage of...
2018 POS/Customer Engagement Survey
81% of retailers plan to have unified commerce in next 3-years Expectations around the customer journey continue to change and evolve. The customer engagement model is being disrupted and adapted as lines between retailers, brands and wholesalers blur. The concept of...
Three key themes at The Big Retail Show
We were proud to present our solutions at NRF’s Big Retail Show in New York recently. During a busy three days, our international sales and product teams took part in countless conversations, drank thousands of cups of coffee and presented our interactive customer...
To Survive, be Culturally Relevant, Commercially Aligned, Tech-Enabled
NRF’s 2018 Big Show pointed out that retail is not collapsing. In fact, it is on a growth trajectory! Many exhibitors on the floor at NRF provided a glimpse of where retailers should look to invest to position themselves for the future–especially in the...
PCMS Launches Personalized Offers
As a new addition to VISION Commerce Suite, Personalized Offers is a state-of-the-art, open, Java-based retail commerce system that combines the latest technologies with leading-edge functionality for the retail industry. Surprise & Delight with Personalized...
NRF 2018 NEWS: PCMS Launches Personalized Offers
Retailers can personalize the shopping journey by uniquely identifying each customer to apply rich consumer insights, make marketing campaigns more effective and influence consumers’ purchase decisions. “Our use of the Personalized Offers system allowed us to tap into...