News & Views
Read our latest news and press articles featuring PCMS and our thought provoking blog collection. Download retail whitepapers to get an insight into the latest trends in unified commerce.
The Cincinnati Enquirer names PCMS Datafit a winner of the Cincinnati Top Workplaces 2019 Award
PCMS Datafit has been awarded a Top Workplaces 2019 honor by The Cincinnati Enquirer. The list is based solely on employee feedback gathered through a third-party survey administered by research partner Energage, LLC, a leading provider of technology-based employee...
Can grocers give us an experience to savor?
With margins squeezed, rising customer expectations and the threat of new entrants, global grocery retailers have to change the way they differentiate. PCMS Head of Business Architecture Martin Ward describes how single platform commerce can help grocers win in...
PCMS celebrates a decade of innovation with Pick n Pay
PCMS is celebrating its landmark 10th anniversary with major South African supermarket brand Pick n Pay. The Pick n Pay and PCMS partnership began in 2009 when PCMS was commissioned to provide new point-of-sale software. Since then, PCMS has rolled out its VISION...
Consumers want a personalized and consistent experience across channels
The future of retail disrupts the traditional model and intertwines the physical and digital worlds. Customers now start and stop their shopping journey in different channels, both online and in the store. The blurring delineation between the physical and digital...
It’s not you it’s me – why customizing the customer journey returns extreme results
All too often retailers look to sell or entice consumers with the offerings their merchants want to sell, the consumer only cares if the experience is about them. In their mind they are an audience of ONE. The attitude of the consumer is, “You have been collecting all...
PCMS supports March Gladness effort to keep at-risk-children and families together
PCMS has announced it will support the Retail Orphan Initiative (RetailROI) 2019 March Gladness effort. RetailROI is a charitable organization backed by companies in the retail industry. It raises awareness and support to help vulnerable children worldwide. PCMS will...
Great Expectations: Personalization Leads to Customer Loyalty-special report
In today’s competitive retail environment, its pertinent to maintain and enhance customer loyalty. BRP’s report “Keeping Loyal Customers Happy,” based on the 2018 Customer Experience/Unified Commerce Survey findings, dives into the engaging, relevant and, most...
PCMS to Host Retail in Rhythm Conference
We are excited to announce our 2019 Retail In Rhythm User Conference, a multi-day event for retailers, thought leaders and retail technology experts. The conference will be held at the Gaylord Opryland Resort & Convention Center in Nashville, Tennessee, from April 7th...
PCMS expands global presence
PCMS can today announce the hiring of Peter Ludi as our first Territory Executive for Africa, Australia and New Zealand. Peter joins PCMS following a year of record company growth across geographies, verticals and technologies. He has been tasked with supporting PCMS...