News & Views

Read our latest news and press articles featuring PCMS and our thought provoking blog collection. Download retail whitepapers to get an insight into the latest trends in unified commerce.

PCMS Market Report – Point of Satisfaction

Lorem ipsum Lorem ipsum First Name (Required): Last Name (Required): Company (Required): Business email (Required): Message (optional): Sign me up to your email list About Us PCMS is a global provider of IT software and services for the retail industry. PCMS offers a...

Change & engage: pulse of PCMS’ future

PCMS invests heavily in several areas such as our product, roadmap and development, but we also invest a lot in our people! We have a fantastic, customer-centric culture at PCMS and decided it was time to have a global celebration of all of our recent efforts at...

PCMS market report – how to engage shoppers in 2018

Engaged commerce is here to stay, which means retailers need to be able to sell from anywhere and allow their customers to enjoy all the benefits of a ‘continuous basket’. We are at a crossroads in 2018 because many retailers are not confident in how to...

How PCMS delivers for our retail clients

At PCMS, we spend a lot of time thinking about how to create better experiences for customers shopping at the retailers who work with us. We don’t just think about how to get people in and out of the store quickly. We think about how we can help retailers build...

Personalization is key to customer loyalty – special report

31% of customers indicate they would actually like their shopping experience to be more personalized than it actually is. Today’s consumers connect with brands across multiple channels, which complicates the process of recognizing, servicing, and rewarding loyal...

Thriving in Retail: 5 Reasons to Adopt Customer-Centric Technology

Like the human body, retail organizations are comprised of many moving parts, aiming to be effective and efficient. As humans, we may appear healthy on the surface, but understand there are some illnesses undetected by the naked eye, which is why we take advantage of...

2018 POS/Customer Engagement Survey

81% of retailers plan to have unified commerce in next 3-years Expectations around the customer journey continue to change and evolve. The customer engagement model is being disrupted and adapted as lines between retailers, brands and wholesalers blur. The concept of...

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