Hospitality

Adaptable and scalable solutions that cater for the unique challenges in food service.

Bring harmony to your hospitality operation with PCMS and VISION Commerce Suite:

In the hospitality industry, service is everything. With VISION Commerce Suite you can orchestrate orders and experiences from a single system that allows local variation with global insight. Dive deep into dining experiences to better understand customer likes and dislikes,  and integrate with your reservation systems to offer hyper-personalized experiences and offers. In the service environment itself, Point of Sale (POS), ordering and tab-tracking keep the customer journey seamless, while in the kitchen, waste is reduced and teams work more efficiently thanks to real-time updates on inventory and ingredients

Follow me

With VCS, baskets follow the customer from bar to restaurant and back to bar again. Pre-authorization tracking keeps you in control, and at the end of the journey a variety of payment options ensures the customer can take care of the bill in the way that they prefer.

Full table service

Whether it’s quick serve or table serve,  our award-winning Point of Sale (POS) solutions enable your front-line teams and customers to tailor the dining or drinking experience. Variation on dishes is made easy and there is specific functionality for bar and tabs, drive-thru and your delivery operations.

Kitchen communication

From prep to pastry, the one-system approach sends updates to different areas of the kitchen so your teams can chop, fry and steam in a synchronized fashion. VCS also lets you choose to integrate with recipe timing alerts, or select options that work for station specific printed and on-screen updates.

One system, multiple venues

VCS is one global system, allowing control across multiple restaurant concepts and menus, and many loyalty programs with localized variation for languages, currencies and taxation. This centralized approach saves overall implementation costs, while enhancing insight and unlocking new commercial opportunities.

Customer understanding

VCS integrates seamlessly with your reservation system, capturing information about the customer and recording their preferences. With easy analysis, sending a personalized hyper-relevant offer to individuals or segments becomes a simple way to drive sales.

Inventory management

Manage your inventory and control your food costs better. With VISION Commerce Suite, inventory is managed at an ingredient level based on the recipe of menu items. One-click suggested ordering saves time and money and reduces workload.

Mobility

Turn more tables while delivering amazing service. Our mobile solutions allow you to manage the entire customer experience. From placing the order to payment, wherever your guests are – at the table,  at the bar or even on the patio.

Learn more about our proven technology solutions

Contact Us

PCMS
4270 Glendale Milford Road,
Cincinnati, OH 45242
1-844-200-PCMS(7267)
 

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